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Project Director [Shanghai-Full time] 

Posted on October 2nd 2020
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Project Director

About ITC

ITC empowers the most ambitious brands on their digital transformation in China and across other Asian markets. With a team of 60 experts in three countries. ITC leverages Martech, e-commerce, and omnichannel solutions to maximize the client’s  ROI.

What you will get out of this job 

The ITC production team is composed of members from junior to senior, working with different strengths. In a dynamic, multi-project, and multi-timeline environment, ITC needs someone with proven leadership skills to liaison with our Founders and team in order to constantly improve our team, our processes, and our delivery.

The position

Essential Missions:

  • Showing strong leadership in suggesting, implementing, and helping the production team reaching their goals and acting as a supporter of the client department to ensure ITC is seen as an expert and a reliable partner 

  • Managing a highly capable team of Project Leaders and leading them to a zone of maximization 

  • Reaching the Gross Margin targets

  • Involving yourself in the leadership of a team who is located in multiple countries in order to best serve our global customer base

  • Providing strategy on digital projects to build a market-leading company

  • Driving improvements in the delivery of projects

  • Ensuring the delivery of profitable services engagements with high customer satisfaction ratings to meet revenue and margin goals

  • Being involved in the service scope and pricing discussions with customers and providing products and industry insight and leadership that result in a proposal of optimal solutions for our clients. 

  • Driving continuous improvement into the project delivery methodology with a goal of maximizing the efficiency of Projects' Integration - Scope - Time - Cost - Quality/Efficiency - Resources - Communication and Risk Management 

  • Developing positive relationships with other departments to ensure the support needed

  • Partnering with the Technical Development team to ensure timely delivery of projects

  • Continuously increasing client's satisfaction through ensuring the quality work and effective communication by all team members

  • Supporting the CEO by providing an executive dashboard detailing project progress and metrics 

  • Providing training, coaching, and mentoring to create activity reports and proactively monitor performance

  • Helping to increase employee retention

  • Researching the best solutions for the markets IT Consultis is operating in

  • Assisting key meetings with clients

Who we are looking for:

  • A real leader at heart, someone positive, a good communicator, a good teammate, and someone with extreme resilience

  • Minimum of 8-10 years of project management experience in the digital industry, plus 3 years of team management experience at the same level

  • Project Management Certification ie PMI, PMP or Scrum Master Certificate

  • Experience in managing and communicating at senior and executive levels

  • Experience in managing large scale projects in one or more of the following solutions: E-commerce platform; Web development; Systems Integration; CRM software; and strong experience with Magento

  • Fluent English (verbal and written) 

  • Nice to have: Mandarin fluent or native

  • Ability to engage and partner with the customer and internal staff as required

  • Ability to work in a multicultural team with different time zones

  • Ability to identify problems and work to resolution as required

  • Strong positivity and dynamism

  • Strong leadership and influencer


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