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Operational Assistant [Ho Chi Minh - Internship]

Posted in HR & Administration on February 4th 2020
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Operational Assistant

[Ho Chi Minh - Internship]

About ITC

ITC empowers the most ambitious brands on their digital transformation in China and across other Asian markets. With a team of 80 experts in three countries. ITC leverages Martech, e-commerce and omnichannel solutions to maximize the client’s  ROI.

What You Will Get Out of This Position

You will work side by side with some of the most influential minds in entrepreneurship.  You will get great mentoring and a chance to practice in order to enhance your skills with the latest and strongest administration approach :

  • You will have a direct impact on the growth of the company

  • You will ensure the stability of the company in terms of values by only bringing in people with perfect value alignment with the company   

  • Be part of the exceptional journey of the agency who will become the leader in APAC 

  • Interact directly with the different line managers and gain a strong confidence

  • Improve the way you can influence and recruit people

  • Get knowledge and technical skills about how to build digital experiences

  • Direct mentorship from HR/AD Director


  • Shadow and assist HR/AD Director in daily global operation duties of the back office


  • Daily office expenses spending, recording, coordinating with the finance team and outsource accounting company for the report on a weekly basis as well as support the schedule and banking input for payments

  • Vendor contract management, ensure the follow up of contract expiration and renewal

  • Business trip arrangement together with visa/work permit/residence card application

  • Office administration: phone operator, mail post service and visitor management, parking registration, electric fee, office maintenance, special notice, equipment, stationery, manage tea-lady’s work, ensure the best office image and condition, office insurance, notarize company documents, schedule meetings and more

    • Take care of daily F&B menu for everyone

    • Be responsible for business trip arrangement including booking,  scheduling and arranging logistic

    • Support in carrying out company external outing, routine sports day, company trips and so on

    • Set up and support in organizing company internal gathering and events, including Friday announcement section, culture week and many more

    • On-boarding new staff by preparing the working space, equipment, and onboarding kits

    • Off-boarding resigned staff following company policy and preparing thank you gifts.

    • Take care of employee anniversaries and birthdays

    • Be responsible for office purchase-including stationery, water, business cards, and team activities supplies.

HR Support:


  • Post job, manage database, support the interview and screening process

  • Support the logistics and arrangement for the job fair, career fair

  • Present as an ITC ambassador at the event

  • Onboarding/Offboarding paperwork processing


  • Employee database and employment documents drafting and managing

  • Check the attendance of the employee monthly

  • Social Insurance matter and additional Premium Health Insurance benefits managing

  • Union budget for activities managing, executing and reporting quarterly and annually 


  • Coordinate with engagement project’s leader to carry out team-building activities within employees

  • Always be ready to tackle and back-up during colleagues' absence.

The work scope will be evolved based on the working ability, operation needs and learning curve with millions of missions waiting for your development.


Must have 

  • Able to commit 5 days per week in at least 03 months or even longer depending on your availability

  • Education & Experience:

    • Last year students or fresh graduate majoring in Business Administration/HR/Finance

    • Fluent in English communication (writing and speaking)

    • Proficient in using Excel and Google Drive

  • Personal values:

    • Can do mindset

    • Always passionately engaging in HR & Admin responsibilities

    • A warm-hearted person who really cares about the team

    • A fast learner who can quickly adapt to all the procedures

    • A sense of urgency and multi-task resolving

    • Ability to work both independently and in a team to provide creative and innovative solutions against challenges

    • Excellent skills in organization, collaboration, and communication

    • Careful and detail-oriented

    • A creative, enthusiastic person with the desire to learn about Trade

    • Live the values of ITC: Quality, Integrity, Teamwork, People first, Innovation, Accountability 

Nice to have 

  • Experience in using  Trello, Slack

  • Familiar with Mac OS, Keynote

  • Skills on any design tools

The Package

  • Professional career path and frequently objectives, review

  • Multicultural team (14+ nationalities), non-stop parties, sharing, learning

  • Lovely office with modern facilities

  • Working equipment provided

  • Fun and dynamic team with great ambition, always fight for the same goal

  • Say NO to dress code. We don’t judge your performance by the looks

  • Pantry area with snacks, drinks available all the time

  • Other exciting team building activities


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