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Operational Assistant [Ho Chi Minh - Full Time]

Posted in HR & Administration on February 4th 2020
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Operational Assistant

[Ho Chi Minh - Full Time]

About ITC

ITC empowers the most ambitious brands on their digital transformation in China and across other Asian markets. With a team of 80 experts in three countries. ITC leverages Martech, e-commerce and omnichannel solutions to maximize the client’s  ROI.

What You Will Get Out of This Position

You will work side by side with some of the most influential minds in entrepreneurship.  You will get great mentoring and a chance to practice in order to enhance your skills with the latest and strongest administration approach :

  • You will have a direct impact on the growth of the company

  • You will ensure the stability of the company in terms of values by only bringing in people with perfect value alignment with the company   

  • Be part of the exceptional journey of the agency who will become the leader in APAC 

  • Interact directly with the different line managers and gain a strong confidence

  • Improve the way you can influence and recruit people

  • Get knowledge and technical skills about how to build digital experiences

  • Direct mentorship from HR/AD Director


The work scope will be evolved based on the working ability, operation needs and learning curve with millions of missions waiting for your development.

  • Shadow and assist  HR/AD Director in daily global operation duties of the back office, mainly in Vietnam and Singapore and coordinate with colleagues in Shanghai case by case based on the work assignment.

  • Sales coordination for payment collection:

  • Create sales order online once a contract is made
  • Follow up customer payments
  • Coordinate with relevant Team Leaders to edit and send invoices and fapiaos from XERO/ODOO system, as well as updating the cash flow forecast in almost real-time.
  • Help with contract storage in team Drive
  • Attend finance meetings weekly to present the payment timeline of clients
  • Supporting other affairs concerning payments, clients, reports
  • Office finance supports Singapore and Vietnam:

  • Daily office expenses spending, recording, coordinating with the finance team and outsource accounting company for the report on a weekly basis as well as support the schedule and banking input for payments
  • Coordinate with outsourcing accounting firm to verify the data and record

The work scope will be evolved based on the working ability, operation needs and learning curve with millions of missions waiting for your development.


Must have 

  • Education & Experience:

  • Majored in Business Administration, Legal or Finance
  • Good English communication (writing and speaking)
  • Fresher or 1 year of experience in the same field
  • Be able to tackle multiple tasks and would like to develop a future career in general management with the completed skillset
  • Show the values that fit the team’s quality;

  • Honesty, loyalty, and integrity
  • Hard work, be extremely careful and details oriented
  • Confidential information protection
  • Has a logical thinking, can-do attitude and proactive problem-solving approach
  • Must be accountable for the result and quality delivered
  • Good memorizing, organizing skills and other interpersonal skills 
  • Ambitious, non-stop effort for learning & improving
  • Genuinely listening to feedback and making efforts to break self-limitation

Nice to have 

  • Experience in using Gmail, GG Drive, Trello, Slack

  • Familiar with Mac OS, Keynote

  • Skills on any design tools

The Package

  • Minimum 24 flexible paid days off and more

  • Employment and insurance benefits above the market

  • Professional career path and frequently objectives, review

  • Multicultural team (14+ nationalities), non-stop parties, sharing, learning

  • Lovely office with modern facilities

  • Working equipment provided

  • Fun and dynamic team with great ambition, always fight for the same goal

  • Say NO to dress code. We don’t judge your performance by the looks

  • Pantry area with snacks, drinks available all the time

  • Other exciting team building activities

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