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Senior Consultant

Posted in Strategy & Consulting on November 16th 2020
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Senior Consultant

[Shanghai - Full Time] 

About ITC 

ITC empowers the most ambitious brands on their digital transformation in China and across other Asian markets. With a team of 60 experts in three countries. ITC leverages Martech, e-commerce and omnichannel solutions to maximize client’s  ROI.

What You Will Get Out of This Position

As a Senior Consultant, you will play a key role within the ITC organization.

  • You will be the ambassador of ITC to promote the ITC brand to companies ranging from Startups to Fortune 500

  • Your work and action will have a direct strategic impact on the performance of the company

  • You will work with the most influential minds in the digital world besides interacting with the entire Consulting and Strategy department of ITC

  • You will play a key role in a fast-growing organization - the more we grow, the more you grow


  • Lead Strategy and Consulting projects starting from pitch to completion

  • Manage multiple clients digital transformation initiatives end-to-end with ITC’s strategic pillars consisting of BI & Infrastructure Integration, Marketing Automation, WeChat Consultation & Activation

  • Ability to multitask and work independently as well as in groups to provide solutions 

  • Create and manage client WeChat Official Accounts & WeChat Work including registration, setup, implementation, content, and follower, post management 

  • Become a key account manager for our client and maintain client-relationships

  • Get up to speed on Social CRM Tools used by ITC, advise clients on Engagement, Personalization, Conversion strategies 

  • Help with ITC’s lead generation activities, including LinkedIn lead generation on a daily basis

  • Help to build digital proposals for clients through competitive analysis, identify business goals, assess customer needs, build user personas, map user journeys, and deliver strategic and actionable recommendations

  • Work with analytics tools (Google Analytics, Baidu Tongji, WeChat, etc) to extract data and provide insights on analytics reports

  • Help grow the Department service offerings by researching, analyzing, and learning the latest software & tools available in Chinese market pertinent for our business 

  • Assist in company growth by understanding the different lead acquisition strategic initiatives on the Client Services Team and creating routines to execute

  • Contribute to the development of client strategies and experiences on Wechat

  • Stay up-to-date, explore, and evaluate trends in the digital landscape

  • Develop presentation materials for clients

  • Other ad-hoc analysis as required by management 

  • Work with Client’s website back office

  • Assist the project managers for content insertion

  • Ability to multitask and work independently as well as in groups to provide solutions

  • A lot of other consulting missions that cannot be listed here :)


  • Native Chinese speaker, with good English communication skills (written and verbal)

  • Background in Digital, Tech, Computer Science, Digital Marketing

  • Experience with WeChat Open Platform

  • Experience with Social CRM tools in the market preferred

  • Knowledge of available Digital Analytics tools (primarily Google Analytics, Baidu Tongji) and ability to navigate through data & performance stats 

  • 5+ experience in Tech & Digital Industry Preferred

  • Self-motivated individual with a positive attitude, ability to work individually and on a team

  • Quickly get up to speed and good with simplifying the complex

  • Curious with an eagerness to learn

  • Organized planner with methodical execution

  • Analytical thinker, organized with the ability to see the “big picture” and dig into details

  • Tech-savvy and passionate about staying up to date with the latest technologies and innovations in Chinese digital landscape

  • Proficiency in computers required (especially with Keynote and MS Excel, Ability to work in an agile, fast-paced environment

The Package

  • Flexible paid days off 

  • Employment and insurance benefits above the market

  • Professional career path and frequently objectives, review

  • Multicultural team (10+ nationalities), non-stop parties, sharing, learning

  • Lovely office with modern facilities

  • Fun and dynamic team with great ambition, always fight for the same goal

  • Pantry area with snacks drinks available all the time

  • Weekly team gatherings, and parties with some big surprises

  • Other exciting team building activities

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