Senior Consultant
[Shanghai - Full Time]
About ITC
ITC empowers the most ambitious brands on their digital transformation in China and across other Asian markets. With a team of 60 experts in three countries. ITC leverages Martech, e-commerce and omnichannel solutions to maximize client’s ROI.
What You Will Get Out of This Position
As a Senior Consultant, you will play a key role within the ITC organization.
You will be the ambassador of ITC to promote the ITC brand to companies ranging from Startups to Fortune 500
Your work and action will have a direct strategic impact on the performance of the company
You will work with the most influential minds in the digital world besides interacting with the entire Consulting and Strategy department of ITC
You will play a key role in a fast-growing organization - the more we grow, the more you grow
Responsibilities
Lead Strategy and Consulting projects starting from pitch to completion
Manage multiple clients digital transformation initiatives end-to-end with ITC’s strategic pillars consisting of BI & Infrastructure Integration, Marketing Automation, WeChat Consultation & Activation
Ability to multitask and work independently as well as in groups to provide solutions
Create and manage client WeChat Official Accounts & WeChat Work including registration, setup, implementation, content, and follower, post management
Become a key account manager for our client and maintain client-relationships
Get up to speed on Social CRM Tools used by ITC, advise clients on Engagement, Personalization, Conversion strategies
Help with ITC’s lead generation activities, including LinkedIn lead generation on a daily basis
Help to build digital proposals for clients through competitive analysis, identify business goals, assess customer needs, build user personas, map user journeys, and deliver strategic and actionable recommendations
Work with analytics tools (Google Analytics, Baidu Tongji, WeChat, etc) to extract data and provide insights on analytics reports
Help grow the Department service offerings by researching, analyzing, and learning the latest software & tools available in Chinese market pertinent for our business
Assist in company growth by understanding the different lead acquisition strategic initiatives on the Client Services Team and creating routines to execute
Contribute to the development of client strategies and experiences on Wechat
Stay up-to-date, explore, and evaluate trends in the digital landscape
Develop presentation materials for clients
Other ad-hoc analysis as required by management
Work with Client’s website back office
Assist the project managers for content insertion
Ability to multitask and work independently as well as in groups to provide solutions
A lot of other consulting missions that cannot be listed here :)
Requirements
Native Chinese speaker, with good English communication skills (written and verbal)
Background in Digital, Tech, Computer Science, Digital Marketing
Experience with WeChat Open Platform
Experience with Social CRM tools in the market preferred
Knowledge of available Digital Analytics tools (primarily Google Analytics, Baidu Tongji) and ability to navigate through data & performance stats
5+ experience in Tech & Digital Industry Preferred
Self-motivated individual with a positive attitude, ability to work individually and on a team
Quickly get up to speed and good with simplifying the complex
Curious with an eagerness to learn
Organized planner with methodical execution
Analytical thinker, organized with the ability to see the “big picture” and dig into details
Tech-savvy and passionate about staying up to date with the latest technologies and innovations in Chinese digital landscape
Proficiency in computers required (especially with Keynote and MS Excel, Ability to work in an agile, fast-paced environment
The Package
Flexible paid days off
Employment and insurance benefits above the market
Professional career path and frequently objectives, review
Multicultural team (10+ nationalities), non-stop parties, sharing, learning
Lovely office with modern facilities
Fun and dynamic team with great ambition, always fight for the same goal
Pantry area with snacks drinks available all the time
Weekly team gatherings, and parties with some big surprises
Other exciting team building activities